We Have an AI Rich Chat Bots to handle Your Clients and give seamless experience
Benefits of Whatsapp Business Account + Omnichannel AI Chatbot
High Open Rates
High Read Ratio
High Brand Recall
High Engagement
High CSAT
70% Self Serve
High Conversions
Payment
Consumer preferences
Research shows that consumers eagerly turn to them for handling minor issues
65% of consumers feel comfortable handling an issue without a human agent. (Adweek)
65%
69% of consumers prefer to use chatbots because they deliver quick answers to simple questions. (Salesforce)
69%
48% of users prefer to interact with a chatbot that solves issues over a chatbot that has a personality. (Business Insider)
48%
82% of consumers claim that instant responses to their questions are very important when contacting brands. (Business 2 Community)
82%
Chatbot usage & stats
Chatbots are especially popular among younger generations. Millennials like to handle support issues on their own, and chatbots turn out to be the perfect solution.
60% of millennials say they have used chatbots. 70% of them say they had a positive experience. (Forbes)
60%
70% Virtual customer assistants help organizations reduce by 70% call, chat and email inquiries. (Gartner)
70%
57% of executives said that chatbots bring significant ROI with minimal effort. (Accenture)
57%
90% of businesses report recording large improvements in the speed of complaint resolution. (MIT Technology Review)
90%
Chatbot & AI predictions
Chatbots have become well established in customer communication
Up to 73% of healthcare admin tasks could be automated by artificial intelligence. (Business Insider)
73%
By 2023 chatbots are going to save banking, healthcare and retail sectors up to $11 billion annually. (Business Insider)
11%
By 2025, the chatbot market will reach over $1.2 billion globally. (Grand View Research)
1.2Billion
70% of consumers will replace their visits to brick-and-mortar shops or banks with their voice assistants over the next three years. (Capgemini)
70%
Customer service
It’s estimated that there are over 2 billion digital buyers worldwide. Given current trends, there will be only more customers in the future that require support
Businesses spend over $1.3 trillion per year to address customer requests. Chatbots could help to reduce that cost by 30%. (IBM)
30%
64% of customer support agents who utilize AI chatbots are able to spend most of their time solving difficult cases. (Salesforce)
64%
67% of consumers have used social media, live chat or texting to contact customer service. (eMarketer)
67%
56% of customers prefer to message rather than call customer service. (Outgrow)
56%
Endless Benefits of Availing free AI Chatbot
Free Notifications
Send 1000 messages within 90 days of go-live and get 50,000 notification credits for the WhatsApp chatbot.
Omnichannel AI Chatbot
Deploy your first AI chatbot on WhatsApp and we'll give you the power to launch it across Website, Facebook, Viber & more.
Expert Chatbot Consultation
We're offering an exclusive consultation on accelerating self-serve with chatbots, so you can succeed right off the bat.
World's leading conversational AI platform
Proprietary NLP Engine
Building a knowledge base using advanced unsupervised deep learning models from structure and unstructured data.
Self Learning AI
Our NLP module auto-learns from unlabelled data and user queries to add to the AI knowledge base.
Speed
Get verified WhatsApp business account in 7days with Yellow Messenger-WhatsApp's Official Partner.
Scale
Go from zero to hundred in a second with pretrained chatbots ready to connect and engage with your customers.
Multilingual Model
Train intent classification models in English and use the same across languages without having to rely on the translation or add more utterances per language.
Human-in-loop
The platform provides actionable transcript of the conversation during agent handover for better agent context leading to better user experience.
Customer Support
Self-serve customer support
Self-serve customer support: Enable 65% + support queries to be addressed and resolved by voice ai assistant so that your team gets the time to handle critical queries.
Information on demand
With voice searches growing higher, satisfie your customer's curiosity with an on-demand voice virtual assistant, across channels of their choice.
Gartner mentions Our RPA tech partner in the Hype Cycle for I&O Automation, 2021 report
"Real value of intelligent automation is realized when it improves the accuracy of decisions within complex workflows and expands the scope of automated workflows to enable new and differentiated business value", says Gartner analyst.